A2P & Twilio error decoder · A2P campaign rejection
Twilio error 30908: Privacy policy
The privacy policy is missing, conflicting, or allows sharing mobile numbers with third parties.
FixableGet this fixed for you
How to fix error 30908
- Publish a privacy policy on your website
- State that mobile numbers and opt-in data are not shared with third parties for marketing
Common causes
- No privacy policy on the website
- The policy allows sharing or selling contact information to third parties
- The policy doesn’t mention SMS or mobile numbers at all
How to stop it happening again
- Publish a privacy policy linked from your opt-in form
- Add a line stating that mobile numbers and SMS opt-in data are not shared with third parties or affiliates for marketing
- Remove any wording that allows selling or sharing contact data
How long does a fix take?
Fixed as soon as the policy is updated and the campaign is resubmitted.
Still seeing error 30908?
I’ve fixed this for businesses on Twilio, GoHighLevel, RingCentral and more, with 80+ A2P registrations done. Send me the error and a screenshot and I’ll tell you exactly what to change.
Related campaign rejections
Based on Twilio’s public error documentation and carrier guidelines. Carrier rules change, so treat this as guidance, not legal advice. Look up another code.
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